The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Sauna
Room features
Soundproofed rooms
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
21 Dickinson Street,
Manchester,
United Kingdom,
M1 4LX,
Greater Manchester
Map view
street view
21 Dickinson Street,
Manchester,
United Kingdom,
M1 4LX,
Greater Manchester
City landmarks
Museum
Science and Industry Museum
1.1
km
Museum
National Football Museum
1.2
km
Stadium
Manchester Arena
1.4
km
Shopping Area
Manchester Arndale
960 m
Park
Piccadilly Gardens
700 m
Library
The John Rylands Library
810 m
Museum
People's History Museum
1.1
km
1 Exchange Square
Corn Exchange
880 m
Stadium
Etihad Stadium
2.8
km
Northern Quarter bars
940 m
57A Newton Street
Greater Manchester Police Museum
950 m
Museum
The Manchester Museum
1.4
km
Beaufort Street
Castlefield Urban Heritage Park
1.0
km
Oldhamstreet 13B
Oldham Street
910 m
Mamucium
830 m
Urbis Building
1.1
km
Church
Manchester Cathedral
1.3
km
Library
Chetham's Library
1.4
km
Nearby
Lloyd Street Albert Square
Manchester Town Hall
390 m
Gallery
Manchester Art Gallery
390 m
Library
Manchester Central Library
330 m
Square
Albert Square
470 m
Event hall
Manchester Central
470 m
Church
St Ann's Church
590 m
Square
St Peter's Square
170 m
Chorlton & Canal Sts
Gay Village
570 m
70 Oxford Street
Cornerhouse Gallery
370 m
Church
St Mary's Church
580 m
Fairfield Street Sackville Park
Alan Turing Memorial
370 m
Art object
Abraham Lincoln Statue
470 m
Restaurants
Sangam Manchester City Centre
100 m
98 Portland Street
Don Giovanni
170 m
Peter House Oxford Street 1 Peter House
Turtle Bay
140 m
33-35 Oxford Street
Try Thai
190 m
52-54 Faulkner Street Upper G/F
Yang Sing
140 m
34 Princess Street
No.8 Manchester
80 m
110 Portland Street Genting Casino
Giorgio's Italian Restaurant
120 m
131 Portland Street Manchester Central
Fahrenheit at Genting Club
100 m
110 Portland Street Genting Club Manchester
Portland Grill
150 m
Portland House 103A Portland Street Portland House
Pinwei
150 m
28 Princess Street
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
modern room
helpful staff
small room
no sink
7.4/10
Very good
Rooms
7.5
Location
8.3
Service
7.4
Dining
7.0
Guest reviews
7.4/10
based on 12 reviews
4/5
based on 2198 reviews
8.5
8.5/10 based on 3463 reviews
#35 of 135 hotels in Manchester based on Tripadvisor
Henry
United Kingdom,
April
2024
7.6/10
I had a pleasant stay at the hotel, with clean and spacious rooms, friendly and accommodating staff, and a great central location near Chinatown for exploring the city. However, the dining experience was a bit mixed with some room for improvement.
Rooms
8.0
My room on the 3rd floor was excellent, spacious, and very clean. Everything worked as it should, but the room layout could use a good sorting out for better organization.
Service
7.0
The staff were all very friendly and polite, always ready to assist with any requests. However, there was some smoking directly outside the entrance which was a bit off-putting.
Location
9.0
The hotel's location was ideal, just a short walk from Chinatown and with easy access to the city center amenities. Perfect for exploring Manchester!
Dining
6.0
The dining options were nice, but there were some issues like waiting for food to be cooked and tea always being served cold. Prices were a bit on the higher side.
Facilities
8.0
I enjoyed the facilities at the hotel, especially the proximity to the city center and a variety of amenities. However, the outside view from my room could have been better maintained.
Peter
United Kingdom,
February
2024
7.8/10
I was pleasantly surprised by the rooms, which exceeded my expectations with their cleanliness and comfort. The staff were extremely helpful and friendly, ensuring a great stay. However, I was a bit let down by the uncleaned room and maintenance issues in the bathroom.
Rooms
8.0
The rooms were excellent and extremely helpful, but there were some issues like a broken part of the bath tap and mould around the edge of the bath tiles.
Service
9.0
The staff went above and beyond to ensure my family and I were very happy during our stay. They were pleasant enough to deal with, although there was a slight hiccup during check-in at a busy time.
Location
9.0
The location was perfect for my trip, close to everything and with spacious rooms. A special thanks to employee Ahlam for her assistance.
Dining
6.0
The dining experience was mixed, with some delicious options thanks to chef Steven, but also some limitations and inadequacies such as no swimming pool and restricted food and drink service on weekends.
Facilities
7.0
The facilities were up to a good standard, with everything you need available. However, there were some areas for improvement.
John
United Kingdom,
February
2024
7.2/10
The hotel has clean and spacious rooms with a comfortable bed, though the noise from delivery trucks at 4 am could be disruptive. The service was excellent, especially for special occasions like birthdays, and the staff were friendly and attentive. The central location makes it convenient for exploring the city, but issues with vegan options and dining service were noted. The dining experience was lacking variety and promptness. Overall, a good choice with some room for improvement in dining facilities.
Rooms
8.0
The room was clean and the bed was comfortable, and it was on the larger side.
Service
9.0
The staff went above and beyond for a birthday celebration, and were particularly friendly, especially in the bar.
Location
8.0
The location is central and perfect for getting around the city easily.
Dining
5.0
The dining experience was poor and very limited, with issues of waiting time and menu options.
Facilities
6.0
Facilities were lacking in dining options and prompt service.
Peter
United Kingdom,
December
2023
6.4/10
The hotel had modern AV equipment and brilliant refreshments in the rooms, but the cleanliness was lacking. The breakfast was excellent though the cutlery and dishes needed better attention. The staff were friendly and polite, but the overall value for the price paid was not satisfactory.
Rooms
6.0
The rooms looked a little bare when I walked in, and there was dust and hairs everywhere. Amenities were not fully restocked daily, and the bed was not always made properly. Despite these issues, the room had modern AV equipment and brilliant refreshments.
Service
7.0
The staff were friendly and polite. However, the room service was not serviced on the morning of the second day, and there were some issues with cleanliness in the room. The staff's appearance could be improved.
Location
8.0
The location was great, being only a 10-minute walk to Manchester Piccadilly, which was ideal. Additionally, parking was available under the hotel, although it was not the cheapest option in Manchester.
Dining
5.0
The breakfast was excellent, but the seating was covered in food, and the cutlery and dishes still had old dried food on them. There was a lack of choice on the cooked breakfast and the staff were not very attentive.
Facilities
6.0
The hotel has some areas for improvement in terms of cleanliness and organization, especially in the dining area. The facilities could be better maintained to enhance the overall experience.
Ernest
United Kingdom,
October
2023
8.4/10
The hotel offers amazing rooms, so comfy and stylish, with convenient features like smart glass in the walk-in shower/toilet. However, there was a slight delay in check-in as housekeeping was finalizing the room preparation. The location is central and convenient, but breakfast was not provided. Dining met expectations with good quality and variety, and the facilities were well-kept.
Rooms
9.0
The rooms were amazing, so comfy and stylish, with smart glass in the walk-in shower/toilet.
Service
9.0
The service was really great, especially the welcoming staff.
Location
8.0
The location was central and great for getting around, near buses, trams, and the city centre.
Dining
8.0
The dining was exactly how I expected, good quality and plenty of it.
Facilities
8.0
The facilities were well-kept and enjoyable.
Ernest
United Kingdom,
October
2023
8.2/10
The hotel provided spotless rooms with lovely soap and hand cream, though a water bottle left by a previous guest was disappointing. The rooms were comfortable, spacious, and modern, ideal for families. The service was polite, helpful, and quick to assist, with only a minor mishap of premature plate clearing. The central location was convenient for exploring, although not perfect for all guests. The dining experience offered good quality but slightly cold dishes, with room for improvement in pricing. Overall, a great value stay with friendly staff and ample facilities.
Rooms
9.0
The rooms were spotless with lovely soap and hand cream.
Service
9.0
The staff was very polite and helpful, always ready to assist.
Location
8.0
The location was great, very central for exploring the city center.
Dining
7.0
The dining experience was good, although some dishes were served cold.
Facilities
8.0
The facilities were modern and provided everything needed.
Lee
United Kingdom,
September
2023
8.6/10
The hotel is ideally located close to the Christmas markets and the train station, making it a perfect base for exploring Manchester city center. I enjoyed the quality and modernity of the room and the helpfulness of the staff. However, the room's small size and lack of a sink were slight drawbacks.
Rooms
8.0
The room had everything I needed and was surprisingly modern, although it was small and missing a sink.
Service
9.0
The staff was very accommodating, especially in the evenings, and the customer service over the phone was excellent.
Location
9.0
The hotel's proximity to the Christmas markets and train station was perfect for my stay in Manchester, and the staff provided helpful instructions for exploring the city center. However, the somewhat confusing 'continental numbering' signage was a minor inconvenience.
Dining
8.0
The dining experience was better than expected, with brilliant local sweets to start the day.
Facilities
9.0
The overall facilities were great, enhancing my stay beyond my expectations.
modern room
small room
Tony
United Kingdom,
September
2023
6.6/10
I had a mixed experience at this hotel. The rooms were incredibly small, making it quite inconvenient to move around, but I enjoyed my time with my family. The service was lacking, especially when it came to requests for assistance and flexibility on changing our booking. The location was a mix of bustling streets and a pleasant walkable city center. The hotel's dining options were top-notch, with exceptional quality and freshness in the offerings.
Rooms
5.0
The rooms were extremely small, to the point that I had to straddle the toilet to open the door to get out.
Service
5.0
I had some issues with the receptionist who wasn't initially helpful and didn't assist with my request to cancel a night due to an emergency.
Location
7.0
The location was modern, clean, and convenient, allowing for a nice walk around the city center without needing transportation.
Dining
9.0
The breakfast was outstanding in quality and freshness, truly exceeding my expectations.
Facilities
8.0
The pub restaurant downstairs was a great option for dining.
Kate
United States,
July
2023
7.8/10
My stay at the hotel was quite pleasant overall. The rooms were very spacious, comfortable, and clean, making for a relaxing sleep. However, the rooms were extremely hot, which was a bit uncomfortable for the children. The service provided was a mix of snooty attitude, but also cheerful and helpful interactions. The location was central for exploring Manchester, and the dining options were varied and delicious. The facilities were generally good but had some minor drawbacks.
Rooms
8.0
The rooms were very spacious, comfortable, and clean, with a large shower space, TV, and fridge. The bed was extremely relaxing.
Service
7.0
The service was a bit mixed with a snooty attitude during booking, but the staff were cheerful, helpful, and professional during the stay.
Location
9.0
The hotel's location in central Manchester was convenient with parking close by, making it a practical choice for exploring the area.
Dining
8.0
The dining experience provided great options with delicious meals, especially notable was the chef Steven's cooking. However, some minor improvements could be made.
Facilities
7.0
The facilities were good overall, though there were some minor issues that affected the overall experience.
Michael
United States,
June
2023
7.0/10
My stay at the hotel was a bit mixed - the room was modern and comfortable with a comfy bed, but it was still dirty. Despite that, I found it different from what my family members had, as mine had a mirror in the main area. The service was a bit of a rollercoaster as well - while some staff members were extremely helpful and friendly, others were not very welcoming and failed to inform me about the voucher needed for discounted parking. The location, on the other hand, was great for the Manchester 10k, being right on the start line and close to the city center and railway station. The dining options were good and varied, although some felt they were not worth the price. Overall, my experience at the hotel had its ups and downs.
Rooms
6.0
The room was modern and comfortable but still dirty, with a comfy bed. It was different from my family members' rooms as mine had a mirror in the main area.
Service
7.0
The service was a bit inconsistent - while some staff were extremely helpful and friendly, others were not very welcoming.
Location
8.0
The location was convenient, especially for the Manchester 10k, right on the start line and close to the city center and railway station. Additionally, parking was very handy with a discount for hotel guests.
Dining
7.0
The dining experience was good with a varied choice, but some felt it was not worth the price.
Facilities
7.0
The facilities were adequate during my stay.
Henry
United Kingdom,
May
2023
8.2/10
The hotel rooms were generally really good with a high standard of comfort, although they could have been a little cleaner in places. The service was excellent, particularly in the bar area, but there were some instances where the staff were not readily available. The location was central to many venues, making it convenient for exploring the area, despite some noise issues from rowdy guests. The dining options were varied with a good selection available, including vegetarian and vegan dishes. Overall, a pleasant stay with a few minor drawbacks.
Rooms
8.0
The rooms were lively and comfortable, although they could have been a little cleaner in places but generally really good.
Service
7.0
The service was particularly friendly, especially in the bar area. However, there were instances where the staff were not readily available.
Location
8.0
The location was central to everything, perfect for access to shopping and restaurants, but it was not soundproof enough from outside noise.
Dining
9.0
The dining experience was good with a big selection available, including vegetarian and vegan dishes.
Facilities
9.0
The facilities offered plenty of options and were well-equipped for a comfortable stay.
Tony
United Kingdom,
April
2023
6.8/10
The hotel has a great location, near Chinatown and other areas, with comfy rooms but the shower room was too warm at night. The service was friendly overall but lacked cleanliness and maintenance. The dining options were average with a good variety but not the best quality. The location is fantastic for exploring the city, but the service and room conditions were subpar.
Rooms
7.0
The room was comfortable with a very comfy bed, but the shower room was too warm at night.
Service
5.0
The staff looked like they were at boot camp and were not very friendly. There were issues with cleanliness and maintenance in the rooms.
Location
9.0
The hotel's location is central to the city center, close to Chinatown, and convenient for exploring different areas.
Dining
6.0
The dining experience had a good variety of options but lacked quality and service. Breakfast was just average.