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Novotel Manchester Centre, Manchester

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From98US$ /night
Check-in
13Mar2025Select date
Check-out
14Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

21 Dickinson Street, Manchester, United Kingdom, M1 4LX

Novotel Manchester Centre is strategically located in the heart of Manchester, offering easy access to notable attractions such as Old Trafford and the Palace Theatre. The hotel is recognized for its commitment to cleanliness with the ALLSAFE label. Managed by General Manager Iain Black and his team, the hotel has welcomed thousands of visitors since its opening. With a blend of comfort and modern amenities, this hotel caters to both leisure and business travelers.

Location

Located just off a busy road, the hotel is only a short distance from Manchester city center and the vibrant district of Chinatown. Popular tourist spots like Manchester Central Library and Piccadilly Gardens are within walking distance. Manchester Victoria Station is 0.9 miles away, providing easy access to public transportation. Guests can explore local cuisine and international offerings, with many dining options nearby.

Rooms

The hotel features 164 spacious rooms equipped with modern conveniences such as flat-screen TVs, USB ports in bedside lights, and air conditioning. Standard rooms offer soundproof walls and separate sitting areas for added comfort. Some rooms are designed with families in mind, including elements like children's menus and toys. Additionally, 24-hour room service is available, enhancing the convenience for guests.

Eat & Drink

Guests can enjoy a varied menu at The Exchange restaurant and bar, which includes classic dishes like steaks, salads, and fish and chips. The buffet breakfast offers a wide range of options, from continental to full English, with local touches such as honey. The buzzing bar provides a relaxed atmosphere for evening entertainment, serving a selection of beers, wines, and cocktails. Elements restaurant caters for late-night dining with its international menu.

Leisure & Business

The hotel boasts a decent-sized gym with views of Portland Street, alongside a sauna and steam room for relaxation. Business facilities include meeting rooms and laptop-friendly workspaces, catering to corporate guests. The accommodating staff are known for their friendliness, providing recommendations and ensuring a comfortable stay. Additional amenities include dry cleaning services and a safe box at the reception.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Queen Room
Max:
2 persons
25 m² 
Bed options:
1 King Size Bed
Shower
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Junior Suite
Max:
2 persons
30 m² 
Bed options:
1 King Size Bed
Shower
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Superior Twin Room
Max:
2 persons
25 m² 
Bed options:
2 Single beds
Shower
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Getting around

A list of all available modes of transport

City Center
Manchester1000 ft
Airports
Manchester (MAN) 8.9 mi
Liverpool John Lennon (LPL) 32.4 mi
Train
Manchester Piccadilly2300 ft
Bus
Bus stop1000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Room service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cribs

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Sauna
  • Steam room

Room features

  • Soundproofed rooms
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Location

21 Dickinson Street, Manchester, United Kingdom, M1 4LX
Map view
street view
21 Dickinson Street, Manchester, United Kingdom, M1 4LX
Nearby
Lloyd Street Albert Square
Manchester Town Hall
1300 ft
Gallery
Manchester Art Gallery
1300 ft
Libraries
Manchester Central Library
1100 ft
Square
Albert Square
1600 ft
Events
Manchester Central
1600 ft
Church
St Ann's Church
2000 ft
Square
St Peter's Square
600 ft
Chorlton & Canal Sts
Manchester Gay Village
1900 ft
70 Oxford Street
Cornerhouse Gallery
1300 ft
Church
St Mary's Church
2000 ft
Fairfield Street Sackville Park
Alan Turing Memorial
1300 ft
Art object
Abraham Lincoln Statue
1600 ft
Restaurants
Sangam Manchester City Centre
400 ft
98 Portland Street
Don Giovanni
600 ft
Peter House Oxford Street 1 Peter House
Turtle Bay
500 ft
33-35 Oxford Street
Try Thai
700 ft
52-54 Faulkner Street Upper G/F
Yang Sing
500 ft
34 Princess Street
No.8 Manchester
300 ft
110 Portland Street Genting Casino
Giorgio's Italian Restaurant
400 ft
131 Portland Street Manchester Central
Fahrenheit at Genting Club
400 ft
110 Portland Street Genting Club Manchester
Portland Grill
500 ft
Portland House 103A Portland Street Portland House
Pinwei
500 ft
28 Princess Street

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
modern room
helpful staff
small room
no sink
7.4/10
Very good
Rooms
7.5
Location
8.3
Service
7.4
Dining
7.0
Guest reviews
7.4/10
based on 12 reviews
4/5 based on 2198 reviews
8.5
8.5/10based on 3458 reviews
#35 of 135 hotels in Manchester based on Tripadvisor
Henry
United Kingdom, April  2024
7.6/10

I had a pleasant stay at the hotel, with clean and spacious rooms, friendly and accommodating staff, and a great central location near Chinatown for exploring the city. However, the dining experience was a bit mixed with some room for improvement.

Rooms
8.0
My room on the 3rd floor was excellent, spacious, and very clean. Everything worked as it should, but the room layout could use a good sorting out for better organization.
Service
7.0
The staff were all very friendly and polite, always ready to assist with any requests. However, there was some smoking directly outside the entrance which was a bit off-putting.
Location
9.0
The hotel's location was ideal, just a short walk from Chinatown and with easy access to the city center amenities. Perfect for exploring Manchester!
Dining
6.0
The dining options were nice, but there were some issues like waiting for food to be cooked and tea always being served cold. Prices were a bit on the higher side.
Facilities
8.0
I enjoyed the facilities at the hotel, especially the proximity to the city center and a variety of amenities. However, the outside view from my room could have been better maintained.
Peter
United Kingdom, February  2024
7.8/10

I was pleasantly surprised by the rooms, which exceeded my expectations with their cleanliness and comfort. The staff were extremely helpful and friendly, ensuring a great stay. However, I was a bit let down by the uncleaned room and maintenance issues in the bathroom.

Rooms
8.0
The rooms were excellent and extremely helpful, but there were some issues like a broken part of the bath tap and mould around the edge of the bath tiles.
Service
9.0
The staff went above and beyond to ensure my family and I were very happy during our stay. They were pleasant enough to deal with, although there was a slight hiccup during check-in at a busy time.
Location
9.0
The location was perfect for my trip, close to everything and with spacious rooms. A special thanks to employee Ahlam for her assistance.
Dining
6.0
The dining experience was mixed, with some delicious options thanks to chef Steven, but also some limitations and inadequacies such as no swimming pool and restricted food and drink service on weekends.
Facilities
7.0
The facilities were up to a good standard, with everything you need available. However, there were some areas for improvement.
John
United Kingdom, February  2024
7.2/10

The hotel has clean and spacious rooms with a comfortable bed, though the noise from delivery trucks at 4 am could be disruptive. The service was excellent, especially for special occasions like birthdays, and the staff were friendly and attentive. The central location makes it convenient for exploring the city, but issues with vegan options and dining service were noted. The dining experience was lacking variety and promptness. Overall, a good choice with some room for improvement in dining facilities.

Rooms
8.0
The room was clean and the bed was comfortable, and it was on the larger side.
Service
9.0
The staff went above and beyond for a birthday celebration, and were particularly friendly, especially in the bar.
Location
8.0
The location is central and perfect for getting around the city easily.
Dining
5.0
The dining experience was poor and very limited, with issues of waiting time and menu options.
Facilities
6.0
Facilities were lacking in dining options and prompt service.
Peter
United Kingdom, December  2023
6.4/10

The hotel had modern AV equipment and brilliant refreshments in the rooms, but the cleanliness was lacking. The breakfast was excellent though the cutlery and dishes needed better attention. The staff were friendly and polite, but the overall value for the price paid was not satisfactory.

Rooms
6.0
The rooms looked a little bare when I walked in, and there was dust and hairs everywhere. Amenities were not fully restocked daily, and the bed was not always made properly. Despite these issues, the room had modern AV equipment and brilliant refreshments.
Service
7.0
The staff were friendly and polite. However, the room service was not serviced on the morning of the second day, and there were some issues with cleanliness in the room. The staff's appearance could be improved.
Location
8.0
The location was great, being only a 10-minute walk to Manchester Piccadilly, which was ideal. Additionally, parking was available under the hotel, although it was not the cheapest option in Manchester.
Dining
5.0
The breakfast was excellent, but the seating was covered in food, and the cutlery and dishes still had old dried food on them. There was a lack of choice on the cooked breakfast and the staff were not very attentive.
Facilities
6.0
The hotel has some areas for improvement in terms of cleanliness and organization, especially in the dining area. The facilities could be better maintained to enhance the overall experience.
Ernest
United Kingdom, October  2023
8.4/10

The hotel offers amazing rooms, so comfy and stylish, with convenient features like smart glass in the walk-in shower/toilet. However, there was a slight delay in check-in as housekeeping was finalizing the room preparation. The location is central and convenient, but breakfast was not provided. Dining met expectations with good quality and variety, and the facilities were well-kept.

Rooms
9.0
The rooms were amazing, so comfy and stylish, with smart glass in the walk-in shower/toilet.
Service
9.0
The service was really great, especially the welcoming staff.
Location
8.0
The location was central and great for getting around, near buses, trams, and the city centre.
Dining
8.0
The dining was exactly how I expected, good quality and plenty of it.
Facilities
8.0
The facilities were well-kept and enjoyable.
Ernest
United Kingdom, October  2023
8.2/10

The hotel provided spotless rooms with lovely soap and hand cream, though a water bottle left by a previous guest was disappointing. The rooms were comfortable, spacious, and modern, ideal for families. The service was polite, helpful, and quick to assist, with only a minor mishap of premature plate clearing. The central location was convenient for exploring, although not perfect for all guests. The dining experience offered good quality but slightly cold dishes, with room for improvement in pricing. Overall, a great value stay with friendly staff and ample facilities.

Rooms
9.0
The rooms were spotless with lovely soap and hand cream.
Service
9.0
The staff was very polite and helpful, always ready to assist.
Location
8.0
The location was great, very central for exploring the city center.
Dining
7.0
The dining experience was good, although some dishes were served cold.
Facilities
8.0
The facilities were modern and provided everything needed.
Lee
United Kingdom, September  2023
8.6/10

The hotel is ideally located close to the Christmas markets and the train station, making it a perfect base for exploring Manchester city center. I enjoyed the quality and modernity of the room and the helpfulness of the staff. However, the room's small size and lack of a sink were slight drawbacks.

Rooms
8.0
The room had everything I needed and was surprisingly modern, although it was small and missing a sink.
Service
9.0
The staff was very accommodating, especially in the evenings, and the customer service over the phone was excellent.
Location
9.0
The hotel's proximity to the Christmas markets and train station was perfect for my stay in Manchester, and the staff provided helpful instructions for exploring the city center. However, the somewhat confusing 'continental numbering' signage was a minor inconvenience.
Dining
8.0
The dining experience was better than expected, with brilliant local sweets to start the day.
Facilities
9.0
The overall facilities were great, enhancing my stay beyond my expectations.
modern room
small room
Tony
United Kingdom, September  2023
6.6/10

I had a mixed experience at this hotel. The rooms were incredibly small, making it quite inconvenient to move around, but I enjoyed my time with my family. The service was lacking, especially when it came to requests for assistance and flexibility on changing our booking. The location was a mix of bustling streets and a pleasant walkable city center. The hotel's dining options were top-notch, with exceptional quality and freshness in the offerings.

Rooms
5.0
The rooms were extremely small, to the point that I had to straddle the toilet to open the door to get out.
Service
5.0
I had some issues with the receptionist who wasn't initially helpful and didn't assist with my request to cancel a night due to an emergency.
Location
7.0
The location was modern, clean, and convenient, allowing for a nice walk around the city center without needing transportation.
Dining
9.0
The breakfast was outstanding in quality and freshness, truly exceeding my expectations.
Facilities
8.0
The pub restaurant downstairs was a great option for dining.
Kate
United States of America, July  2023
7.8/10

My stay at the hotel was quite pleasant overall. The rooms were very spacious, comfortable, and clean, making for a relaxing sleep. However, the rooms were extremely hot, which was a bit uncomfortable for the children. The service provided was a mix of snooty attitude, but also cheerful and helpful interactions. The location was central for exploring Manchester, and the dining options were varied and delicious. The facilities were generally good but had some minor drawbacks.

Rooms
8.0
The rooms were very spacious, comfortable, and clean, with a large shower space, TV, and fridge. The bed was extremely relaxing.
Service
7.0
The service was a bit mixed with a snooty attitude during booking, but the staff were cheerful, helpful, and professional during the stay.
Location
9.0
The hotel's location in central Manchester was convenient with parking close by, making it a practical choice for exploring the area.
Dining
8.0
The dining experience provided great options with delicious meals, especially notable was the chef Steven's cooking. However, some minor improvements could be made.
Facilities
7.0
The facilities were good overall, though there were some minor issues that affected the overall experience.
Michael
United States of America, June  2023
7.0/10

My stay at the hotel was a bit mixed - the room was modern and comfortable with a comfy bed, but it was still dirty. Despite that, I found it different from what my family members had, as mine had a mirror in the main area. The service was a bit of a rollercoaster as well - while some staff members were extremely helpful and friendly, others were not very welcoming and failed to inform me about the voucher needed for discounted parking. The location, on the other hand, was great for the Manchester 10k, being right on the start line and close to the city center and railway station. The dining options were good and varied, although some felt they were not worth the price. Overall, my experience at the hotel had its ups and downs.

Rooms
6.0
The room was modern and comfortable but still dirty, with a comfy bed. It was different from my family members' rooms as mine had a mirror in the main area.
Service
7.0
The service was a bit inconsistent - while some staff were extremely helpful and friendly, others were not very welcoming.
Location
8.0
The location was convenient, especially for the Manchester 10k, right on the start line and close to the city center and railway station. Additionally, parking was very handy with a discount for hotel guests.
Dining
7.0
The dining experience was good with a varied choice, but some felt it was not worth the price.
Facilities
7.0
The facilities were adequate during my stay.
Henry
United Kingdom, May  2023
8.2/10

The hotel rooms were generally really good with a high standard of comfort, although they could have been a little cleaner in places. The service was excellent, particularly in the bar area, but there were some instances where the staff were not readily available. The location was central to many venues, making it convenient for exploring the area, despite some noise issues from rowdy guests. The dining options were varied with a good selection available, including vegetarian and vegan dishes. Overall, a pleasant stay with a few minor drawbacks.

Rooms
8.0
The rooms were lively and comfortable, although they could have been a little cleaner in places but generally really good.
Service
7.0
The service was particularly friendly, especially in the bar area. However, there were instances where the staff were not readily available.
Location
8.0
The location was central to everything, perfect for access to shopping and restaurants, but it was not soundproof enough from outside noise.
Dining
9.0
The dining experience was good with a big selection available, including vegetarian and vegan dishes.
Facilities
9.0
The facilities offered plenty of options and were well-equipped for a comfortable stay.
Tony
United Kingdom, April  2023
6.8/10

The hotel has a great location, near Chinatown and other areas, with comfy rooms but the shower room was too warm at night. The service was friendly overall but lacked cleanliness and maintenance. The dining options were average with a good variety but not the best quality. The location is fantastic for exploring the city, but the service and room conditions were subpar.

Rooms
7.0
The room was comfortable with a very comfy bed, but the shower room was too warm at night.
Service
5.0
The staff looked like they were at boot camp and were not very friendly. There were issues with cleanliness and maintenance in the rooms.
Location
9.0
The hotel's location is central to the city center, close to Chinatown, and convenient for exploring different areas.
Dining
6.0
The dining experience had a good variety of options but lacked quality and service. Breakfast was just average.
Facilities
7.0
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Rooms and Guests2 Guests, 1 Room